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Frequently asked questions
What types of flowers do you offer?
We offer a wide range of premium flowers, including roses, lilies, orchids, seasonal blooms, and custom-designed arrangements inspired by our brand colours and aesthetics.
Do you offer same-day delivery?
Yes, we offer same-day delivery within London on orders placed before [insert cut-off time]. For national or international delivery, times may vary.
Do you deliver outside of London?
Yes, we deliver throughout the UK. Delivery charges and timeframes depend on your location.
Can I schedule a delivery in advance?
Absolutely! You can choose your preferred delivery date during checkout.
Will my bouquet look exactly like the picture?
We do our best to replicate each design; however, due to seasonality and availability, some flowers may be substituted with blooms of equal or higher value while maintaining the overall look and feel of your bouquet.
Can I customise my bouquet?
Yes! We offer bespoke arrangements tailored to your preferences. Simply contact us at hausofgrandefleur@gmail.com with your request.
Do you offer flowers for weddings, events, or corporate clients?
Yes, we specialise in event and corporate floral styling. Contact us for a consultation to discuss your requirements.
How do I care for my flowers?
We recommend trimming stems at an angle, changing the water every 2 days, and keeping flowers away from direct sunlight and heat sources for maximum freshness.
For those who want a more in-depth guide, we’ve created an exclusive e-book: “Help, My Bouquet is Looking at Me Weird” — a comprehensive resource on how to properly care for your flowers and make them last longer. You can purchase it directly from our website.
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